Terms & Conditions


All prices are inclusive of VAT.

Prices listed are based on listed Kent locations only.

Prices are correct at time of going to press. Prices are subject to change without written notice and dependant on location of appointment.

Please note consultations are paid in full at the time of booking by bank transfer and are non refundable unless cancelled with 48 hours notice.

A booking deposit for each procedure will be required to secure an appointment. 

Booking deposit refunds will only be given if 48 hours cancellation notice is provided.

Payments may be made by cash or card on the day or bank transfer or online invoice prior to the appointment.

A patch test must be carried out at least 48 hours prior to your appointment.  This can be posted to you.

In some cases an intradermal patch test may be required.  This is charged at £25 and must be done in person at the clinic.

It is your responsibility to ensure you are a suitable candidate for Permanent Makeup before booking and securing an appointment for a treatment.  

Sara reserves the right to withhold any deposits paid in the event she is unable to perform a treatment.

Appointments not attended (wasted) or cancelled with less than the required notice will result in the loss of any deposit/monies paid or a cancellation fee of £50.  This will need to be paid before another appointment may be made.  

Sara retains the right to refuse service/futher services to those who refuse to pay any wasted appointment or cancellation fees.  

Please note that cancelled appointments will only be recognised with written confirmation via email or via the contact form on this website or by calling on 07736428509, you may leave a  voicemail or send a text message.  Messages sent via social media sites including but not limited to, Facebook, What'sApp or Instagram are not considered appropriate ways of cancelling appointments as they are not always checked regularly.  

Booking deposits received are verification that full information has been provided regarding our terms and conditions, in the event of any cancellation.

Procedures marked with an asterix (*) include a complimentary retouch procedure which must be taken within 4-12 weeks of the original appointment unless otherwise stated. (This does not apply to payment plans, special offers or discounted treatments.)  Any appointment made after this time is chargeable.  If additional retouches are required, these are charged at the rate advertised on the prices page and must be booked within 4 weeks of the last appointment and attended no more than 12 weeks from the last appointment. 

If you have paid discounted price please check whether or not this price includes a retouch.

Colour boost procedures are for 1 appointment only unless otherwise stated.

Minors are not permitted on the premises due to insurance reasons.  There are no child care facilities at any of our locations.  Please ensure you arrange adequate child care before committing to an appointment as last minute cancellations will incur a cancellation fee of £50.

Sara is unable to perform any enhancements on minors.  The minimum age for a treatment is 18.

Sara is committed to providing only the highest quality treatment and therefore only the client and technician will be permitted to be in the treatment room during the procedure.